We were actively looking for a system to digitise our business and ended up choosing Freight Puzzle. They gave us clear visibility of Spot rates. Other products and features like live schedules, track and trace, and analytics have helped us to support and understand our customers. Incorporating their new product updates keeps us ahead of our competitors. Happy with their fortnightly check calls guaranteeing customer satisfaction.

So far the Freight Puzzle platform has been a great help to our company. In it we have been able to consult rates quickly without the need to go to each platform, so far we have not had problems using it. 

Obtaining the right prices to quote our customers used to be a cumbersome process for our team. Freight Puzzle has managed to simplify that process for us by fetching all our contracts and spot prices on one screen. We recently won several shipments because we had visibility on our pricing to send out a competitive quote quickly.

In the search for a quoting platform to assist our local ocean freight operation and sales teams with essential insights into carrier spot prices and our contracted rates, Freight Puzzle exceeded our expectations. We immediately noticed a "customer comes first" philosophy and a desire to innovate and enhance both their platform and our general customer experience. They are a key vendor and partner to NTG Air & Ocean because of their hands-on approach, client involvement in product development, and competitive pricing. Freight Puzzle helps us in our quest to provide high-quality service to our customers.

Onboarding on Freight Puzzle was the best part of this project. It was entirely seamless and professional. A robust platform ever. Their rate and quote management workflows have absolutely simplified our pre-shipment activities. I should admit that their automated rate sheet conversion is impeccable.

We are extremely happy about having selected Freight Puzzle as a strategic partner for the future. Great product and team. Even though we are not their easiest customer as we are very high-demanding for our partners, we have only seen friendly faces on the other side. They have even incorporated certain requests from our side and have customised the platform accordingly. We are happy about our choice and can only recommend others to do the same.

Besides Freight Puzzle being a simple and easy platform to use, it saves time as a procurement management tool that enables and empowers our team for quick turn-around times to our customers, with options. The onboarding process was efficient, quick and painless, the aftercare and ongoing engagement with the Freight Puzzle Team on future enhancements and development remains fantastic.

Freight Puzzle has made our rate searches much faster. Website and Spot rates are explicit with API and bot solutions, and thus rate management has become hassle-free.  Excellent in converting and simplifying the FAK-rate sheets. Very active and responsive team and outstanding customer service. 

We are very pro-digitisation and finally found a great platform to work with to enhance our sales performance. Freight Puzzle gave us the perfect tool to increase our sales, thanks to a prompt and professional pricing search system. Overall our sales team increased both their performance results and rates management. Freight Puzzle really delivers!

We have been happily associated with Freight Puzzle for more than 2 years now and are using this platform extensively to procure and manage rates, generate quotes, and maintain our shipment activities. They help us process numerous rate sheets in the shortest TAT. We are giving our customers a smooth experience of getting rates in seconds, and our time to win a quote has reduced substantially.